Contact Us

Whether you have a question about how we rate online slots sites, want to flag an inaccuracy in one of our reviews, or simply need to point us toward something we may have missed — this is the right place. The editorial team behind US Online Casinos reads every message and responds to genuine enquiries directly.

What We Can Help With

Our focus is helping US players find licensed, trustworthy online casinos with strong slot libraries. If your question relates to any of the following, get in touch and we will do our best to assist:

• Factual corrections or updates to a review or rating on this site
• Questions about how our editorial process works and why a particular casino ranked where it did
• Concerns about responsible gambling resources or how to access support
• General enquiries about the online casino landscape for US players
• Press, partnership or advertising enquiries — please include full details

We cannot advise you on the outcome of individual bets, account disputes with a casino operator, or legal matters specific to your state. For account-level issues, you will need to contact the casino directly. For responsible gambling support, our Responsible Gambling page lists resources available to US players including self-exclusion programmes and national helplines.

Editorial Enquiries and Corrections

Accuracy matters to us. Every review published on pixelherogames.com is researched and written by our editorial team, currently led by Maya Chandler. If you believe something on this site is out of date or factually incorrect, please tell us — include the page URL, the specific claim you are querying, and any supporting information you have. We will investigate and update where the evidence supports it.

Our editorial ratings reflect independent research and are not influenced by commercial relationships. Casinos cannot pay to improve their position. If you would like to understand more about how we assess a site, visit our About Us page for a full explanation of our methodology.

Commercial and Partnership Enquiries

US Online Casinos earns revenue through affiliate arrangements with some of the casinos we cover. This is disclosed clearly alongside our reviews. If you represent a casino or related business and want to discuss a potential partnership, you are welcome to reach out. Please note that commercial relationships do not determine editorial rankings — that point is non-negotiable.

Unsolicited marketing emails and link-insertion requests are not something we act on.

A Note on Responsible Gambling

If gambling has become a source of stress rather than entertainment, please do not wait to reach out to a dedicated support service. Our Responsible Gambling page covers self-exclusion options, deposit and session limit tools, and links to organisations including the National Problem Gambling Helpline (1-800-522-4700), which is free, confidential and available around the clock. You should also be aware that online casino gambling in the US is regulated at the state level — legal, licensed play is only available where your state has authorised it, and you must be physically located within that state to participate.

Our Editorial Standards at a Glance

Every casino reviewed on this site must meet a baseline before it appears in our rankings. The points below summarise what we check, so you know what our recommendation actually means:

• Licensing: Only state-licensed operators or reputable offshore casinos with verifiable regulatory oversight are covered.
• Security: We confirm HTTPS encryption is active before including any site.
• Game fairness: We look for certified random number generators (RNGs) and independent audit trails for slot titles.
• Bonus terms: Wagering requirements, expiry dates, game restrictions and withdrawal caps are reviewed alongside the headline figure — never in isolation.
• Payments: We verify the deposit and withdrawal methods each casino supports, including ACH transfers, debit cards, digital wallets and crypto where applicable.
• RTP transparency: Where return-to-player figures are available, we note them — and we are clear that RTP is a long-run statistical average, not a prediction of what any individual session will produce.
• Player eligibility: US players must be at least 21 years old to participate at real-money online casinos and must be physically located in a state where online gambling is legal.

If you have read through the above and still have a question, we want to hear from you. Use the contact form on this page, and Maya Chandler's team will follow up.

Before You Write

A few things worth checking first — they may save you the wait:

1. Our About Us page explains in detail how we score and rank casino sites.
2. Our Responsible Gambling page lists tools and support services for anyone concerned about their gambling.
3. Our Terms and Conditions cover how this site operates, including our affiliate disclosure and limitations of liability.

If none of those answer your question, send us a message. We aim to respond to all genuine enquiries within two to three business days.